Jobs Every Hiring Range From $20The Patient Scheduler is responsible for scheduling clinical staff to visit patients. This may include Option Care Nursing, Subcontracted Nursing, and Network Nursing. Works closely with the pharmacy, nursing and warehouse to determine schedule needs and availability to insure appropriate patient care. Performs other duties as required by Nurse Manager, Area Director of Nursing and/or Director of Operations. Job Responsibilities (listed in order of importance and/or time spent)
Ensures appropriate staffing is arranged for all patient care.
Coordinates, monitors and schedules patient care across all clinical areas.
Contacts patients and clinicians to schedule and confirm deliveries and visits.
Responsible for interpreting physician’s orders and scheduling according to orders.
Completes tasks and runs reports in required platforms.
Coordinate scheduling needs with staffing availability.
Ensures management is aware of staffing needs and requirements.
Facilitates patient complaints or issues to appropriate department.
May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Accepts other responsibilities and duties that may be assigned.
Patient Scheduler Responsibilities:
- Ensures appropriate staffing is arranged for all patient care.
- Coordinates, monitors and schedules patient care across all clinical areas.
- Contacts patients and clinicians to schedule and confirm deliveries and visits.
- Responsible for interpreting physician’s orders and scheduling according to orders.
- Completes tasks and runs reports in required platforms.
- Coordinate scheduling needs with staffing availability.
- Ensures management is aware of staffing needs and requirements.
- Facilitates patient Scheduler complaints or issues to appropriate department.
- May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
- Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
- Accepts other responsibilities and duties that may be assigned.
Basic Education And/or Experience Requirements:
- High School diploma or equivalent.
- At least 1 year of previous scheduling experience.
- At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s)
Patient Scheduler Qualifications:
- Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports,) to various audiences (work group, team, company management, external clients).
- Basic level skill in Microsoft Word 2003 or later (for example: such as: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics).
- Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Previous home healthcare experience
- Familiar with electronic scheduling platform
- 2 years of experience in a general office administration setting or similar fast paced environment(s)
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $16.61-$26.96
Patient Scheduler Benefits:
- 401k
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time off
- Vision Insurance
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patient Scheduler with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
How to Apply?
If you want to apply for this position and meet the required criteria can apply through the link